Welcome to Sou Nou. Your privacy is extremely important to us. This Privacy Policy and Cookies page outlines how we collect, use, and protect your information when you use our website and services, including Social Media Management, Proofreading, Translation, Content Writing, Google My Business Management, and Paid Traffic Management.

1. Information Collection and Use

We collect and process information necessary for providing our services effectively. This includes personal information you share with us (like name, email, phone number, and payment information) and non-personal information (such as IP address, browser type, and cookies data).

Types of information we may collect:

Personal Information: Contact details, billing information, and any information you provide related to the services requested.
Usage Data: Information about your interaction with our website, such as IP addresses, browser type, and the pages visited.
Cookies Data: Cookies and similar tracking technologies to enhance user experience, analyze traffic, and personalize content.

2. How We Use Your Information

We use the information collected to:

– Provide and improve our services, ensuring the best possible customer experience.
– Process and fulfill your requests, orders, or services contracted.
– Communicate with you about our services, updates, and other relevant information.
– Personalize your experience on our website.
– Comply with legal obligations and protect our rights.

3. Information Sharing and Disclosure

Your information is strictly confidential, and we do not sell or share your personal information with third parties except under the following circumstances:

Service Providers: We may share your data with trusted third-party vendors who assist in our operations, such as payment processing or hosting. These providers are required to uphold the same confidentiality and privacy standards.
Legal Compliance: We may disclose information as required by law or to respond to legal processes to protect the rights and safety of our company, customers, or others.

4. Cookies Policy

Our website uses cookies to enhance user experience, analyze website traffic, and personalize content. Cookies are small files stored on your device when you visit a website.

Types of Cookies We Use:

Essential Cookies: Necessary for the website to function properly and cannot be disabled.
Analytics Cookies: Help us understand website usage and improve our services.
Advertising Cookies: Used to provide relevant advertising and track engagement for Paid Traffic Management.

Managing Cookies

You can manage or delete cookies at any time through your browser settings. Note that disabling cookies may impact the functionality of our website and your user experience.

5. Data Security

We are committed to protecting your information. We implement security measures to safeguard personal data against unauthorized access, alteration, disclosure, or destruction.

6. Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal information. If you would like to exercise these rights or have any questions, please contact us.

7. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and if they are significant, we will notify you via email or through our website.

8. Contact Us

If you have questions about our Privacy Policy or Cookies, please contact us at [contact email].

Thank you for trusting Sou Nou with your privacy. We are committed to maintaining your trust and protecting your personal information as we provide our services to you.